Shipping times vary by destination and will be shown at checkout. You'll receive tracking details once your order ships. We aim to process and send out items within a business day, but the actual delivery time to your door depends on the carrier and service level you select.

Items can be returned if they remain in their original sealed condition. Please note that return postage must be paid by the customer. For complete details on our returns policy, including eligibility requirements and time limits, please contact our support team they're here to help guide you through the return process.

When your order ships, we’ll email you a tracking link so you can follow its progress.

Contact us with your order number and clear photos of the item and packaging, and we’ll help you with next steps.

For the fastest response, email us at built2offend@gmail.com. Please include your order number if your question is about an existing order.