Shipping policy

 

Shipping policy

Standard and Expedited Delivery

For standard shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you may be required to sign for the package to receive the item — please choose an address that is accessible with someone available to receive the package during business hours.

For expedited shipping, orders will be shipped using various delivery services, depending on the destination. The shipping fees may vary by destination and the size of your order. Shipping fees and the service provider will be shown upon checkout.

Do you ship internationally?

Yes, we offer worldwide shipping!

How long does it take before my order gets shipped?

We have amazing deals and on top of that give away a ton of free shit. Sometimes we even take a month to ship out. If you cant deal with that wait please ask for a refund and then fuck the fuck off from ever ordering from us again we're not amazon. Shipping ranges from 1-45 business days.

 However, please bear with us in case we are spending extra time checking / perfecting your items, particularly during the peak season around the end of the year.

Furthermore, there may be a  chance that the item that you ordered can run out of stock. We are doing our best to avoid this from happening. We will definitely try to get you notified as soon as possible if that happens.

Occasionally during checkout you may notice that the estimated delivery time is exceptionally long. This could be due to that some products are currently having nil inventory and restock of the goods is in progress.

Please contact our customer service team if there is any question concerning the time to dispatch.

After the goods are dispatched, how long does it take for standard shipping to deliver the package?

The estimated delivery time displayed on the checkout page is accurate but as a general guideline:

For US orders:
6-12 business days

For non-US orders:
5-23 business days

Delivery time is not guaranteed for Standard Shipping as there are a lot of factors affecting its speed. If you absolutely need your item by a certain date we recommend Express Shipping. The above are estimated time required by the postal service and does not include the processing time of the Customs in the destination country. In some cases the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.

 

How can I check my order status?

Once your order has shipped you will receive tracking via email. The tracking number will show you where your package is from the minute it leaves our warehouse until it arrives at your home!

Will my package be delivered to my house or to the post office for me to pick it up?

Your Built2Offend order will arrive at your house. There may be exceptions where door-to-door delivery service is not provided in particular cities / areas / countries, though this is rare. Please keep in mind we are NOT liable for items that are lost by the post office. You will need to contact them directly for assistance with your lost order.

When will you ship my order?

Orders placed using our standard shipping will be processed within 3-10 business days. *Unless this is mystery item, customized item or pre order.*

Please allow extra time for your order to be processed during public holidays and busy periods. Customs and Postal Service may also require extra time to work on the processing / delivery during peak season or before major festivals (e.g., Valentine’s Day). For details on public holidays in the destination country, please refer to the local government website. Please also note that delays may occur as a result of pending payment authorizations.

Import Taxes & Duties

Some countries outside the United States may require import tax, duties and related Customs fees for the imports, and the cost is not covered in payments you made to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please contact your local Customs office directly.

Still not getting your answers? Contact us anytime.